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Intralinks

When IntraLinks, Inc. migrated from Microsoft Dynamics GP to a Tier 1 application, they missed the user-friendly solution. Just one year later, they were back with Microsoft Dynamics, this time upgrading to the more powerful, upgraded version.

Since 1996, IntraLinks has enabled Global 1000 companies to bring B2B collaboration online. IntraLinks' secure services enable instant and organized sharing of business-critical information among communities of professionals, their external partners and advisors to empower business professionals to produce more with less.

Over 100 financial services-pharmaceutical and professional services companies as well as government entities-have subscribed to the IntraLinks service. To date, IntraLinks' customers have used more than 10,000 'Digital Workspaces' to streamline projects, deals, and transactions.

Adventures in Software
As a Microsoft Dynamics GP user, the growing company was becoming more complex. Because of this growth and complexity, IntraLinks began an evaluation of their business solution and decided they wanted a more powerful, higher-end solution than Microsoft Dynamics GP. After a review of multiple solutions, they decided to migrate to a well-known Tier 1 application.

The implementation of the Tier 1 application caused a slowdown for the entire company. The posting of cash receipts was taking days, and month-end closings were difficult to complete. One of the main reasons IntraLinks had looked to a new solution was its financial reporting needs. However, financial reports weren't being completed, causing considerable concern for IntraLinks employees who needed to make critical decisions based on the companies' finances.

The staff at IntraLinks was accustomed to the Microsoft Dynamics GP ease of operation and quickly became frustrated. The competing Tier 1 system was so complex that only one IntraLinks employee had the experience and knowledge to run it. If that one person had left, no one would have been able to operate and manage the application.

Cutting their Losses
Company-wide frustration sent IntraLinks looking for a new solution after just one year. Remembering their successful experience with Microsoft Dynamics GP, IntraLinks went back to their Microsoft Dynamics Reselling Partner, InterDyn , to investigate a solution like the one they had previously used.

Although IntraLinks had been very happy with their experience with Microsoft Dynamics GP, their increasingly complex business needed a solution with more functionality. Together with InterDyn, IntraLinks decided they needed the power and flexibility of the upgraded Microsoft Dynamics GP solution to meet the demands of their business.

The Microsoft Dynamics™ GP Experience
Because of the expertise of InterDyn, implementation was completed in just two months. This was an extraordinary feat, considering the implementation to the Tier 1 application took much longer, resulting in unneeded costs and inconveniences to IntraLinks.

The implementation process was smooth-IntraLinks did not lose functionality in the migration. Instead, they gained an intuitive system usable by more employees with less technical backgrounds.

IntraLinks was able to get Microsoft Dynamics GP up and running for approximately $100,000, including software purchase and implementation, versus a multi-year lease for the Tier 1 application costing over ten times that, a significant cost.

Return on Investment
With Microsoft Dynamics GP, IntraLinks benefits with increased profits and increased revenue, due to increased efficiency. Other benefits include:

• Financial Reports: An easy to use module, Microsoft Dynamics for Analytics-FRx has significantly lessened the time spent waiting for financial reports. Critical business information is retreived in minutes-these reports were unattainable with the Tier 1 application.
• Intuitiveness: Because it's a user-friendly system, employees adapted to Microsoft Dynamics GP after the implementation without excessive downtime.
• Daily Processing: Microsoft Dynamics GP has provided a vast improvement in the day-to-day processing of accounts receivable, accounts payable and collections. What previously had been a multi-step process is now a very simple process, saving both time and effort.
• Labor Rededication: Employees who were dedicated to running the competing Tier 1 application now focus on profit-generating positions within IntraLinks.